Top navigation start

Equipping Leaders to Better Prepare Children & Youth for College, Careers, & Citizenship

Position Description - Senior Program Associate, Technical Assistance Liaison

Position Description - Senior Program Associate, Technical Assistance Liaison

Salary Range

$60,000 - $70,000 (Commensurate with Experience)


The Institute for Educational Leadership’s (IEL) mission is to strengthen and bring together diverse leaders and constituencies to improve outcomes for children and youth. In recognition of the need for substantial improvements in workforce preparation systems in this country, IEL established the Center for Workforce Development in 1991. CWD focuses on helping leaders in both the public and private sectors build bridges that connect individuals with both learning institutions and the workplace. The focus is on the ties that link the worker, the school or training institutions, and the workplace together—ties that promote the types of learning organizations needed to increase the overall productivity of the nation's workforce.

CWD's operational approach is collaboration with other organizations because no one organization has the capacity to have the full range of knowledge and expertise necessary to address these issues. Building bridges requires networking and knowledge of how different stakeholders and systems interact with one another. CWD is dedicated to helping build those bridges to create a more coherent workforce development system in the United States.

IEL/CWD’s work is built on helping meet the needs of all youth and improving the knowledge, skills and abilities of youth service professionals. IEL/CWD's recent work has been disability-related and includes the creation and operation of the National Collaborative on Workforce and Disability for Youth (NCWD/Youth); developing and operating the youth-led National Consortium on Leadership and Disability for Youth (NCLD/Youth); creating and implementing the Ready to Achieve Mentoring Program (RAMP) and the Right Turn Transition Initiative; and now the recent award of the Vocational Rehabilitation Youth Technical Assistance Center (Y-TAC)

IEL/CWD has been awarded a multi-year grant from the U.S. Department of Education’s Rehabilitation Services Administration (RSA) to serve as a national technical assistance center (TAC). The Vocational Rehabilitation Youth Technical Assistance Center (VR-Y-TAC) is tasked with creating a holistic training and technical assistance approach that will help State Vocational Rehabilitation Agencies (SVRAs) to: increase the number of referrals and applications of youth with disabilities to SVRAs, increase the number of youth with disabilities served by SVRAs,  increase the number of youth served by SVRAs who engage in post-secondary education and training that leads to attainment of credentials needed for employment in high demand occupations, increase the number of youth served by SVRAs who obtain competitive integrated employment as well as to help SVRAs develop and sustain cross-partnership work, and to help SVRA personnel increase their professional competencies around working with youth.

Position Overview

The TA Liaison will serve as a direct contact for State Vocational Rehabilitation Agencies (SVRAs), who are seeking assistance to improve their service delivery to transition age youth, with a particular emphasis in serving youth who are not engaged in comprehensive special educations services, such as students with 504 plans and other “potentially eligible” students; other system-connected youth, such as foster care, juvenile justice, homeless and runaway; and, other disconnected, hard to serve and/or at-risk youth populations. This position will serve under the direction and/or guidance of the Project Director and the Principal Investigator. The TA Liaison will manage the technical assistance and training needs of SVRAs through direct contact, providing support via one-on-one discussions, webinars, Communities of Practice (CoPs), office hours and web-based resources and training.

Essential Duties

  • Serve as a subject matter expert on the Workforce Innovation and Opportunity Act, especially related to serving in-school and out-of-school transition age youth across programs and system.
  • Develop a responsive training and technical assistance platform based on identified needs of SVRAs using a multi-modal approach that takes into account varied learning styles.
  • Create and develop targeted and tailored training and technical assistance based on identified SVRA need.
  • Conduct individualized training and provide technical assistance for SVRAs, state-level and local-level partners and related rehabilitation professionals.
  • Document and share emerging/innovative practices as they are developed/discovered.
  • Manage information exchange between SVRAs and other Y-TAC Partners and other RSA-Funded TACs and RSA.
  • Maintain and update materials and information, including ensuring that SVRAs, partners and other related rehabilitation professionals receive updates on existing materials and resources and that information posted to the grantee-dedicated website is current.
  • Quality control: Ensure the accuracy of information in all materials and communications with and between national partners/funders and state and local level SVRA staff, partners and related rehabilitation professionals.
  • Participate on monthly and ad hoc calls with SVRAs, effectively communicating information related to training and technical assistance needs.
  • Perform on site visits to provide technical assistance support. This includes at least the following:
    • Coordinate with the SVRA to identify the training and technical assistance needs that will be addressed on the site visit.
    • Develop a site visit agenda and training materials in coordination with the SVRA and with input from the funder.
    • Invite and coordinate with other RSA-Funded TACs when appropriate.
    • Serve as presenter and/or facilitator throughout the site visit.
    • Engage in problem-solving with the SVRA and partners.Identify emerging/innovative practices.
    • Develop and submit a site visit report.
  • Develop specific reports, information and resources and provide support to the Y-TAC.
  • Other duties as required.

Skills Required

  • The ability to communicate effectively both in written and verbal communications.
  • The ability to professionally represent the interests and convey the message of the Institute for Educational Leadership, and funders in person, on the phone, and through other mediums such as email, webinar platforms and social media venues.
  • Be a self-starter and work autonomously but also as part of a team.
  • The ability to problem-solve systems change challenges.
  • The ability to network.

Education Required

  • Master’s Degree in Vocational Rehabilitation or a related field preferred but NOT required.
  • A Bachelor’s Degree with 3-5 years of demonstrated success in a professional capacity in a related field may be substituted for the Master’s Degree requirement.

Experience Required

  • Direct experience in the workforce development field at the local, state and/or national level.
  • Detailed knowledge of local, state and national Vocational Rehabilitation and workforce development programs.
  • Demonstrated expertise in disability and employment issues.

To Apply

Send cover letter, resume, and writing sample to Carly Fahey at

Note: This position will require extensive travel across the United States. It is not a requirement that the candidate reside in the Washington, D.C. area.

IEL is an equal opportunity employer.